“Who is General Failure and why is he reading my disk?”

- Unknown

IT Help Desk

Our help desk is prepared to give your staff the computer support they need!

Not every computer issue requires onsite service. Why wait for an onsite tech when you have access to a help desk that can quickly and efficiently resolve your computer issues remotely? ITG’s remote support staff can get your employees back to work now. Not tomorrow. Not “when I have time.”

All of our managed service plans include unlimited access at no additional cost so that issues don’t pile up and compromise productivity! Of course, it’s possible that your issue can’t be handled remotely (PC doesn’t boot, can’t access the internet, etc.). In that case, we’ll get an onsite computer tech dispatched to help as soon as possible!

We supports popular applications for:

  • Desktop Publishing
  • Graphics
  • Office Productivity Suites
  • Web Browsers
  • Email Applications
  • Anti-Virus
  • Word Processing
  • Databases
  • Domains and Active Directory
  • PCs and Networks
  • Desktop Operating Systems
  • Wireless Devices


Everyone wants fast, expert answers when unexpected computer problems come up.

  • Live IT Support
  • More Experience for Swifter Issue Resolution
  • Microsoft Office Expertise
  • Customer Recognition
  • Knowledgeable US-Based Techs
  • Tray-Based Support Application –  Create Support Tickets in Seconds!

Our help desk will resolve your issues with less downtime and lower TCO!